As it turned out the problem with Synaptics touchpad is very common, forums are full of complains about two-fingers scroll is not working on Windows 10 or pinch zoom is not working. We happened to face the same problem and as it turned out the problem might be not in your Windows 10, but in the new Synaptics drivers.
Synaptics touchpad is not working on Windows 10. Select Windows 8 as your Operating System and download the old Synaptics driver 16.2.10.19. Once downloaded, just run the installer and restart your notebook.
Drivers are designed for operating systems Windows 7, Windows 8, Windows 8.1, Windows 10 - under 32 or 64 bits. Info about the driver: Name: Synaptics TouchPad Driver (Synaptics Pointing Device Driver SMBus) for Lenovo. Synaptics' TouchPad device drivers are customized and supported by notebook manufacturers to meet specific driver requirements for their individual products. To ensure the appropriate driver for your device, always use the driver your specific notebook OEM supports. The package provides the installation files for Synaptics SMBus TouchPad Driver version 19.0.24.5. In order to manually update your driver, follow the steps below (the next steps): 1. Synaptics TouchPad Controllers drivers version 19.0.15.2 - There is a new driver pack for touch pads: Synaptics ClearPad, ClickPad, cPad, DisplayPad, ForcePad, Styk, TouchPad, TouchScreen, TouchStyk, WheelPad and Wireless TouchPad. Drivers are designed for operating systems Windows 7, Windows 8, Windows 8.1, Windows 10 - under 32 or 64 bits.
A lot of peopel suggest to start with Windows registry manipulations, but it’s not the best start.
So here is the simple step by step instruction.
1. First of all go to Device Manager in Windows and expend “Mice and other pointing devices” list.
In case you don’t see Synaptics touchpad among the devices (as I have it on the screenshot), but an ordinary ps/2 mouse, you have a driver problem.
2. Navigate to Programs and Features and uninstall the Synaptics driver if there is one.
3. In your Internet browsers go to http://www.packardbell.co.uk/pb/en/GB/content/download
In the device list choose Notebook – EasyNote –EN TX69HR (Packard bell has stopped updating the drivers on their site and it’s the best place to find the old drivers).
4. Select Windows 8 as your Operating System and download the old Synaptics driver 16.2.10.19
5. Once downloaded, just run the installer and restart your notebook.
During the installation Windows will tell you that the driver wasn’t designed for your Windows version, but don’t pay attention to it. Proceed with the installation.
As it turned out the problem with Synaptics touchpad is very common, forums are full of complains about two-fingers scroll is not working on Windows 10 or pinch zoom is not working. We happened to face the same problem and as it turned out the problem might be not in your Windows 10, but in the new Synaptics drivers.
A lot of people suggest to start with Windows registry manipulations, but it’s not the best start.
So here is the simple step by step instruction.
6. After the restart you most probably see the windows with Synaptics settings where you can turn on multitouch, but if not just go to Setting – Devices
Mouse & touchpad – Additional mouse options
And open Device Settings tab with Synaptics logo on it.
Click on settings button and choose the gestures you want to use with your touchpad.
Enjoy!
P.S. We strongly recommend not to change Windows registry if you are not a system administrator.
Personal analysis.
For some reason Synaptics drivers for Windows 10 do not recognize the touchpad in older models of notebooks and the touchpad is recognized as the ordinary mouse, consequently it is working as an ordinary mouse and all the beloved gestures are not working.
You have less chances to face the problem if you are upgrading your old Windows up to Windows 10since the working drivers are already there and the system won’t update them automatically. But if you are doing fresh installation, the chances to lose multifinger gestures are much higher.
The number of similar topics on the forums shows that the problem is really wide spread, but for some reason Synaptics team didn’t make the required changes to their drivers so it’s better to have the old version of drivers to store somewhere in the archive or on the cloud, who knows for how long the old driver will be available in the web.
You just skipped those ”smart” screenshots and bunch of scary text while reading the article.
- Posted by Author
- On November 19, 2015
- 0 Comments
If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, or just upgrade to the available version. Take into consideration that is not recommended to install the driver on Operating Systems other than stated ones.
In order to manually update your driver, follow the steps below (the next steps):
1. Extract the .cab file to a folder of your choice
Synaptics Touchpad Controller Driver 1976
2. Go to Device Manager (right click on My Computer, choose Manage and then find Device Manager in the left panel), or right click on Start Menu for Windows 10 and select Device Manager
3. Right click on the hardware device you wish to update and choose Update Driver Software
4. Choose to select the location of the new driver manually and browse to the folder where you extracted the driver
5. If you already have the driver installed and want to update to a newer version got to 'Let me pick from a list of device drivers on my computer'
6. Click 'Have Disk'
7. Browse to the folder where you extracted the driver and click Ok
About Keyboard Packages:
Install the proper keyboard software and your system will be able to recognize the device and use all available features. This will also make it possible for owners to configure additional hotkeys.
Meyer Touchpad Controller
In case additional keyboard accessories are connected, this step can also improve the bundle's overall stability and compatibility, as well as performance.
Synaptic Touchpad Latest Driver Download
Therefore, if you wish to install this release, simply make sure that your computer OS is supported, save the package, extract it if necessary, run the available setup, and follow the on-screen instructions for a complete installation.
Hp Laptop Synaptics Touchpad Driver
Bear in mind that, even though other platforms might be compatible, we do not recommend applying this software version on configurations running under OSes other than the specified ones.
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That being said, if you consider applying the present version, download and install the package. Also check with our website whenever you can, in order to stay up to speed with latest releases.